Reviews (5,942)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.
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does a decent job crafting answers
very good very easy
Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.
good
It's good but I wish if I could chat with all platforms like before. iMessage, Messenger, WhatsApp etc...
I makes customer communication really easy and everything - the inbox and chat are in one place!
I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.
Thanks for taking the time to share your feedback. This sounds like a bug that we would like to look into and help you fix for your shop.
Please reach out to us at inbox@shopify.com and our developer team can help you with this issue.
- Shopify Inbox Team
This makes communicating with potential and current customers a breeze!
easy to use and great in responsive
Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. Good