Reviews (6,134)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

June 24, 2022

great app....................i recommended.......this is perfect application.................good luck

Simply Trendy Things
United Kingdom
Over 1 year using the app
September 15, 2022

Works a lot better than it used to! Updates are awesome. Customers love that they don't have to stay online and can just be emailed a response.

911 Duty Gear Canada
Canada
Over 1 year using the app
January 8, 2024

Parfait, simple d'utilisation et intuitif !

Achetez de l'Art
France
Over 1 year using the app
August 8, 2023

Tem funcionado muito bem para todas as ferramentas que temos. Ainda falta explorar mais, mas atende todas as nossas necessidades

SEEDGE
Portugal
Over 1 year using the app
October 21, 2023

Good. Notification could be louder.

heartandsouldesigns
United States
Over 1 year using the app
March 13, 2024

ottima

Gleaming.it
Italy
28 days using the app
August 1, 2022

Shopify platform has provided me with all the right resources and education. From the beginning and launching of my store. I give Shopify 5 stars!

GLOBAL CLOTHING CULTURE
United States
Over 1 year using the app
November 5, 2022

I used this app to manage FAQ's from my customers and its been a huge help! It helps reduce the amount of normal questions and filters me to focus on the ones that need attention.

HSG
United States
Over 1 year using the app
Edited January 8, 2024

easy to answer our customers questions.

Community Pawn Shop
United States
Over 1 year using the app
November 1, 2022

I see what I like, it provides me what I need. It does a good job at integrating messages from different platforms in once place.

imzileather
Australia
Over 1 year using the app