Reviews (6,134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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ONE WORD! AMAZING!
It makes it easier to communicate with your customers. Organizing and user friendly.
We really appreciate this email app. great to have it for instant access to our students. thanks from the Canadian Barista Institute.
So glad to hear the instant access works well for you, thanks for taking time to leave this review! -Ivy, Shopify Support
Easy and very helpful, many customers contact us before buying. They realize that there are real people who can do a real consulting, helps them a lot with their decision.
Thank you for writing your review and I'm delighted to hear that customers are using the app to regularly get in touch with you! We appreciate you taking the time to share your feedback with us here. -Victor, Shopify Support
Super
The app is nice, what is not nice is that you make me write more than 100 carachters to tell you something that you should care with a few words.
Simply fantastic this app! It has been extremely useful. I leave here a suggestion that would be very useful for me and probably for many other users: to put an API to able an artificial intelligence chatBot integration in the shop/website chat
I'm not sure how many conversion that I get from this service but I help a lot of people with their pet's care.
Its a faster way for customers to reach you and ask questions
Fantasic and efficient was to be able to respond to customers and completly integrated into Shopify website with options