Reviews (6,134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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Could you please AI auto bot out all the mean & complaining customers & send them a bag of skittle maybe? (HUMOR)
Adding a Live Chat to the website has increased sales.
Excellent!
I use this app on our store. It's useful and the response time helps us to serve our clients better.
Thanks for your services, you may as well visit WWW.STARLETSSHOPPING.COM for your shopping.
Shopify Inbox has been a game-changer for managing customer interactions! It's intuitive, efficient, and really helps streamline communication.
Highly recommend for any e-commerce business looking to improve customer service.
The chat feature is a good feature. It gives customers (and owners) a chance to ask questions and give answers, if not right away, within a reasonable time.
Hi, Knitting Closet! I am so happy to hear our app is working well for you. Thank you for taking the time to leave your feedback. -Ivy, Shopify Support
dont know where to change the language , always display chinese to buyer
Well structured
Very good app and it has all the things you need for your business.