Reviews (6,135)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
Refine
-
By rating
Funciona muy bien
非常好用，可以即時後消費者溝通，手機ＡＰＰ也能即時回覆消費者
This has worked really well for us and our customers seem happy to interact with it. Sometimes they ask bland questions but that may be to check a human is involved with the support.
I like the app. It lets me stay connected.
We've been using this app for about a year now. It's simple and straight forward to set, and easy for our team to manage and interact with customers on our website. It has all the tools needed making it chatting with customers an easy task. Highly recommended.
The only complaint, and I'm nitpicking, is the agent's avatar which doesn't display on the front end. It would be great if the avatar of the agent taking the call could be displayed on the chat instead of the smiley face to make the interaction more personal. Other than that, we love it.
Easy to use but I think the notification icon needs to be more pronounced on the homepage, sometimes I miss the small notification.
Elles est simple d'utilisation, connecter directement avec les produits
sencilla de usar
It is an excellent applications for responding swiftly to customers through their chatbox. I've used the app for a long time and recent updates have been very very kind to me with quicker notification pop-ups and faster messaging.
This has helped me close some sales. I'm surprised how many people use this as their means of communication with us!