Reviews (6,137)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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very helpful with taking care of my customers needs. also, the quick response is a plus.
It seems to be well maintained and updated, works reliably, nice to be able to collaborate with other employees to assist inquiring customers, only picky thing would be I wish we could customize the UI a little more like G-Mail Inbox, etc, and perhaps incorporate the AI capabilities for creating replies quicker, etc
Hello,
Thank you for the app. We have been using Shopify Inbox for the last 2 years for free and it is good app to communicate with customers. We recommend it.
Best regards.
Good. Easy.
De app werkt klantvriendelijk en gemakkelijk voor de crew. Aanrader
Great little tool and brilliant that you can download the App to your phone so that you can keep up with messages.
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Just Works!
boa
Faltan funcionalidades pero esta muy bien!