Reviews (5,942)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.
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Love how you can see what the customer has in their cart. So helpful and how long they have been our customer for. This is very good.
It works well and allows your actual email address to be hidden.
Great so far
The app works well, thank you.
Very user friendly.
Very usefull and works well
Keeps me connected with potential buyers
There's no way to restrict notifications from reaching you at all hours! Even if you set the times the chat is "available" you still get a notification on the app every single time a customer messages no matter the time. This is a basic feature they should have.
Thanks for sharing your feedback, we understand that this would be frustrating and have shared it with our product team.
Currently we do not have a way to restrict notifications during certain hours within our app. A solution for the time being could be to snooze notifications on your device during your unavailable hours. On iOS this is set under the "Focus" settings (i.e. you can silence the Inbox app specifically during certain hours). On Android this should be called "notification snoozing".
Hope that helps! Feel free to reach out to us at inbox@shopify.com with any further questions.
- Shopify Inbox Team
Werkt perfect voor mij. En het helpt echt wel om meer verkopen te kunnen realiseren
yes good app worth using