Reviews (4,686)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate the app for its quick response capabilities and seamless Shopify integration, enhancing customer service efficiency. They value the AI-powered reply suggestions, automated responses, and real-time access to customer profiles and cart contents. The intuitive interface, ability to send product links and coupons directly in chats, and mobile management capabilities are also highlighted. Its cost-effectiveness and reliable performance are major advantages.
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It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient
Robin~
Midnight Magic Lingerie
so far so good been a day or so
The app has lead to increased sales.
Excellent. It works according to my expectations.
dommage que les échanges n'apparaissent pas dans les commandes ou les échanges clients dans shopify. sinon bonne appli
This is a must have
Good
Shopify chat support has transformed the way we interact with customers. The speed and efficiency of the service allow us to resolve queries on time, generating a good customer experience. This channel not only improves our communication, but also strengthens the trust and loyalty of our customers. Highly recommended for any business looking to optimize their customer service!
Excellent, ce module répond parfaitement à nos attentes !
good