Reviews (6,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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I really like that we can see customer activity within the chat app, and I can address their questions without having to wait for them to let me know what is going on
Great app! Works well and has helped increase my sales. I use it almost every day on both my phone and desktop and allows me to communicate with my customers quickly and anywhere!
I enjoy using shopify chat. It's easy to set up and use. Definitely recommend. There is step by step directions.Definitely recommend.
Hi The Sassy Sunflowers, thanks for the fantastic review!
I'm so glad to hear that you are finding the app easy to use and would recommend it! If you ever need assistance or have feedback, please contact us directly at ping@shopify.com or via the support link inside the app on your phone.
Best wishes for a successful business!
Ruby C.
Senior Support Specialist - Ping
I am happy with it
Amazing. Very simple. No need for more than these features as online chatting. Thank you so much........................
Love this app! Thank-you for helping me grow my business and connecting to my beautiful students and seekers.
Contact direct et plus rapide avec le client.
Ayuda muchisimo a acelerar la compra. El cliente siempre quiere ser atendido de manera directa y le da mucha confianza que le contesten.
Shopify Inbox is great to connect with your clients via your different platforms. Great tool! I can recommend it to anyone
Nice