Reviews (6,138)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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Nice
Great feature for customers to be able to chat easily and we can see exactly what product page they're on to assist them easily.
Hey, Queen B! Thanks so much for taking the time to leave a review; I'm so glad you're enjoying the app. Cheers! - Brie, Shopify Support
Works fine, we like it a lot.
Good
Very good way to have communication with our clients. The way to send emails to our clients would be missing, since we pay for our own domain and I do not have that option
great value for money. I will use it for some time to come. I like the way it connects to other providers.
Paul from Mattress Micks gives thumps up to this App, I find it very helpful when chatting with customers, sending them products and of course discounts.
It offers a more immediate way to have interaction with my customers. Not all customers want to phone, and emailing back and forth is not always the best option for people. Having a chat option on my site has increased my exposure and has definitely led to an increase in sales.
I like how it integrates with my shop and my email.
alles gut