Reviews (6,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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Good UX
Simple d'utilisation !
it works well, a lot of solicitors use it to contact me and its annoying but otherwise its ok. I shut it off for a while then noticed a few people have tried to contact me.
Too good for a website.Go for it............................................................................................................................................
Me gusta que las notificaciones lleguen en tiempo real.
Works pretty well. Simple but efficient and free. The only issue is when sending a product to a customer, it shows some HTML code.
Thank you for taking the time and sharing this review. We're glad to hear that our app is working well for you! If you need help with fixing the the HTML code appearing on the template, then this is something that our Support team can help you with. Please visit the Shopify Help Center (https://bit.ly/3ttBpXi) and log in to your account to create a support request. Cheers! -Elias, Shopify Support
Perfect app. Works on my phone and desktop seamlessly. When I read and answer a message on my phone, the message leaves the desktop as well for no duplicating messages.
This app helps me to connect with customers directly, whilst answering any questions that they might have. Would definitely recommend!
good very good thank you
The ability to communicate with customers is invaluable. I did notice that you can now see what the customer is viewing. That helps a lot.