Reviews (6,139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.
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great experience
Such a valuable "realtime" communications platform for all Shopifiers! I must tool!!
Esta aplicación es excelente para lo que necesito. Me permite tener respuestas a ciertas preguntas, establecer el horario de atención, una conversación fluida con los clientes. Lo que me gusta es que se puede recomendar productos y tener una visión completa del carrito de compras de las ordenes del cliente que escribe.
This app saves me time. I don't have to log into different accounts to check my messages. Even though I am fairly new with Shopify I find this app works well for me.
It is very helpful and easy to use. Hate getting solicitation messages, but it is great to communicate with customers.
Shopify inbox is a good tool to connect the customer with our customer service. I would like that of all the functionalities that it has, i request to Shopify inbox place a dot indicator online and offline status in the dialog box, finaly, they could add the visualization of IP and place a location point in real where the user who visits our online store contacts us.
I love it! It takes away all the junk and sales emails although they are sneaking in here and there! It makes the conversation flow and doesn't get lost in emails! It makes our customer experience much better!
As a basic chat that you can easily put on your website it works like a charm. I wish it had some more features, but I will continue to use it and hope for more features in the future.
Gets the job done!
app molto molto tile da usare con clienti e collaboratrici approvata 100%