Reviews (6,139)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

February 18, 2024

Easy to use, and very well-integrated with our Shopify store (duh, it's first party).
Would be great if we could drag and drop media into the chat directly on browser, as we need to attach media quite often.

DrinkAid
Singapore
About 1 year using the app
November 16, 2023

Muy buena app

Charme MX
Mexico
Over 1 year using the app
November 20, 2023

即時性相當好

其來牧場
Taiwan
Over 1 year using the app
August 22, 2022

Bin noch nicht vollständig eingearbeitet, aber bietet schon neue Möglichkeiten. :-) Der Abgleich mit der App am Handy war am Anfang verwirrend, ist aber jetzt klar.

VITALPI
Austria
Over 1 year using the app
October 30, 2023

Fantastica chat !

BREUNOR
Italy
Over 1 year using the app
April 27, 2022

Inbox has been extremely helpful for both helping prospective and current customers with any questions or queries.

Ecoy
Australia
Over 1 year using the app
January 3, 2024

the quickest and easiest way to connect with customers.

Hidden Treasures
United States
Over 1 year using the app
November 27, 2023

helpful

Unleashed Customs
United States
Over 1 year using the app
August 2, 2022

Really appreciate the time and effort put into making this app. It gives us all the system features that very big companies have.

Club Seven Menswear
United Kingdom
Over 1 year using the app
October 7, 2023

Very good, thank you

oscarmoeandfriends
United States
Over 1 year using the app