Reviews (6,139)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

December 4, 2023

Super easy to navigate, answer customer questions and locate the order their inquiring about.

Bubble Baby
United States
About 1 year using the app
October 26, 2022

Nos encanta ver el background y el customer-travel del cliente. Lo que ha puesto o quitado del carrito etc.

360 Sky Pro / RAM AIR SKY SPORT
Spain
About 1 year using the app
September 25, 2023

It makes me work in an easier way, very convenient.

AirsoftEra
Hong Kong SAR
About 1 year using the app
June 8, 2022

Ich mag, dass alles so schnell und einfach funktioniert, alles ist sauber und gut geordnet. Was ich mir sehr an Shopify Nachrichten wünsche ist, dass die Nachrichten nicht Versendet werden wenn man auf Enter drückt, sondern dass man dafür auf einen Knopf drücken muss, das wäre einen Super Update.

magita.de
Germany
About 1 year using the app
December 10, 2023

It is a very fast and useful way to communicate with customers

Wanderlust by T.S.L
Japan
About 1 year using the app
July 20, 2022

Pretty good for a free app. I like how it shows notifications on my phone as well, so I can reply my customers wherever I am. Thanks for a great app! :)

Eco Shop
New Zealand
About 1 year using the app
June 10, 2022

Everything works great, and that is the most important thing to me. Correspondence with customers is easy with this app.

PepperOCspray - PHS
Croatia
About 1 year using the app
October 7, 2022

Love this app!! It helps me interact with my customers quickly and to share products and promotions with them with a simple clickable link.

Argos Fragrances
United States
About 1 year using the app
August 19, 2019

Perfect! Must need the edit language, and nice to have auto message which can be edit by user. Good working, waiting for updates.

YeniOyuncaklar.com
Türkiye
About 1 year using the app
November 7, 2022

Me encanta el chat de Shopify, lo tengo descargado en el móvil y así siempre puedo contestar a mis clientes.

Bracomonte Equestrian
Spain
About 1 year using the app