Reviews (6,030)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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The Shopify Inbox apps is a great way to communicate with our potential and existing customers.
Amazing Service, easy way to reach local customers
The replies to customer messages are good.
muito bom mesmo
There is no sound notification when a message arrives. Its bad
Thanks for taking the time to leave your feedback.
We understand that this is frustrating as you should be able to receive notifications with sound for Inbox.
Within Inbox settings you can check that your "Push notifications (desktop and mobile)" are enabled. On your mobile device, you also need to have the sound notifications enabled under your general phone settings.
If you still are having trouble receiving sound notifications please reach out to us at inbox@shopify.com and we can assist further. Thanks!
- Shopify Inbox Team
good experience
Too easy to use. Customers use it and love it. Makes this one man operation nearly available all the time, even when I'm not sitting at my computer or at the office.
very nice and amazing!! helpful
挺好用的 good
Werkt perfect voor mij. En het helpt echt wel om meer verkopen te kunnen realiseren