Reviews (6,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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So far so good. I like that you can use custom replies to assist the customers beforehand. It also keeps a record of the customer's information which is nice.
I like this Shopify app. I can communicate quickly with customers and each communication results in a sale.
Love this app, very accurate and convenient to keep all the customers messages in one place. Thank you
Genial que sea más que un chat. Me gustó que se puede vender a través de esta aplicación y que las conversaciones quedan cerradas o abiertas. Las respuestas automáticas es lejos lo que mis clientes y no clientes usan :)
What a great app. With the three social media outlets we are using. It can get challenging to keep up with responding to each customer. But not anymore! We connected all our outlets to this app, and each of my team members can now respond to customers' questions. LOVE IT
Excellent app with mobile app that makes sure you are always in contact with your customers. It's like having my store on messenger. Thanks for this fantastic app! Only feature I would love to see is a way to go back and select a different chat in a different store. Currently I need to log off and log into another store. Other than that, highly recommend.
Thanks so much for taking the time and sharing this review! We're delighted to hear that our app is working well for you, and we can see how having the ability to switch ...
real time connecting with our customers. This is a must have
Es ist perfekt! Einfach, intuitiv und schnell.
I find the Shopify Inbox to work perfectly in my store. As soon as a customer has a question and sends me a message I am notified right away and can reply quickly.