Reviews (6,140)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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Simple to use and easy to adjust. Was using another chat app before and this works great! Will be using it for customer support and navigation.
Hello completeblue, thank you for leaving a fabulous five star review!
I'm so happy to hear that you find the Shopify Chat app easy to use. Our hope is that this app will ...
I like it because it helps me to stay connected to my customers, even if I'm offline. If my customer is offline it will send the message via email, which is very helpful. I wish it had an instant desktop notification box, so I can see notifications as soon my customers reach out to me.
Raggruppa tutto in un'unica lista facile da gestire e controllare
So far so good on installing the app, was nice and easy. I would like the option to change it from saying 'Chat with us' to 'Chat with me' - I, like many am a one person business and would like it to be more personal by saying me rather than us.
**Edit - since writing this review I'm inundated with people trying to sell services. If you're a web developer or selling services of any kind please ...
nice and easy talk with customer , easy to operate ----- i found it late i dont may you made it just now
Easy to use, no issues. Fast and reliable, both on the computer and mobile. Great solution for customer communication.
Excellent tool!
Shopify Inbox is efficient and excellent, this app is absolutely essential at creating excellent purchasing experiences and assisting customers through the purchasing process.
Debería pedir número de teléfono en mi opinion.
还行，只不过每一条信息都在邮箱提示