Reviews (6,140)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

April 9, 2024

还行,只不过每一条信息都在邮箱提示

Kukirin Official Manufacturer
Hong Kong SAR
9 months using the app
January 6, 2024

good

She Crafts In
India
About 1 year using the app
June 29, 2022

helped me a lot vbvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvvv

Judith Hart Jewellers
United Kingdom
About 1 year using the app
June 10, 2022

Great Shopify application message contact online integrate with Facebook and Instagram in same box , thank you Shopify Team Brilliant .

Jewelry 3D Studio
United States
About 1 year using the app
November 13, 2023

Easy to use and helpful for accessing customer's orders

Starlix Stores
United States
About 1 year using the app
August 14, 2023

I like the app, because it's easy to use, and allows to connect directly with your clients. It's easier for them to ask about orders, and products, or to. solve a 1-min problem. It gives more credibility to the store, and thanks to the app, you can answer at every moment.
The only "error" I found, are the notifications: they get triggered again when I open the app, but it's not a big deal.

Poly Nail Lab
Netherlands
About 1 year using the app
June 14, 2022

good app. easy to use and working with my team. shopify should build more free app for user like this

Gigo Smart
United States
About 1 year using the app
October 19, 2023

Love shopify!

jb3dcookiecutters
Australia
About 1 year using the app
November 26, 2023

Easy and efficient way to enhance client experience.

MAYER
Canada
About 1 year using the app
April 29, 2022

I love how this app instantly alerts me that I've received messages from my social media. Excellent app. Only draw back is that you can't see any attachments that someone sends you but not a big deal. They still get 5 stars!

DeeAthletic
United States
About 1 year using the app