Reviews (6,140)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

October 24, 2022

I find this App very good because you get immediate responses the message or mail is sent directly to you so you can contact the costomers quickly i certainly will continue using this App.

MW&R 5
Germany
About 1 year using the app
August 6, 2022

Un acceso perfecto, fluidez espectacular junto con una respuesta magnifica por lo que en general estamos muy contentos con el resultado

GHOVIC®
United Kingdom
About 1 year using the app
January 15, 2024

Great amp to communicate with customers or prospects

B&G Guitars
Israel
About 1 year using the app
December 6, 2023

I love this app. It allows me to respond to customers as soon as possible, easily share product links with them, see the items on their cart and provide better customer service.

Canada Tattoo Supply
Canada
About 1 year using the app
July 27, 2022

Love it. So good to have something right inside the Shopify admin. The user interface is good and the chat is super fast. Why go elsewhere?

Ballistic Gaming Hardware
Australia
About 1 year using the app
September 27, 2022

I used this app to answer online queries from my customers and it help me to help them quickly and redirect but to website to purchase the item they are after or to give information on a particular product they are looking at

rummages.co.nz
New Zealand
About 1 year using the app
March 8, 2024

A good way to answer customer questions quickly.

ACE Pens
United States
About 1 year using the app
January 9, 2024

its easy and it works.
Lord knows how much work it has answered.
I won't consider a different one!

Healthy Energetics
United States
About 1 year using the app
November 18, 2023

Excellent Tool

Arcay Chocolates
United States
About 1 year using the app
November 21, 2023

I will recommend because its free and it helps getting in personal touch with the customer.

Appliance.mu
Mauritius
About 1 year using the app