Reviews (6,146)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

March 13, 2024

Sehr gut

VibeWear
Germany
About 1 year using the app
November 16, 2023

I love the interaction made with clients. Totally recommend!

Alânika
Mexico
About 1 year using the app
February 6, 2024

This app helps convert sales

Stack-Light.com
United States
About 1 year using the app
June 23, 2022

Thank you very much Shopify for developing such an app. Facebook Messenger, Instagram Direct Message and all the messages that come to the chat box I have added to my website are at hand thanks to the same mobile app. I can also assign team members. Thus, the appropriate team worker writes the answer. I couldn't believe it when I saw it. Seriously, I said this is a free app :) I would definitely ...

furntolive
United States
About 1 year using the app
December 30, 2023

Seems to be great so far!

Drone Tattoo
United States
About 1 year using the app
July 24, 2022

So far so good. The app is generating sales and very happy with how it is performing. It was easy to set up too.

SGS Model Store
United Kingdom
About 1 year using the app
March 1, 2024

Its good

UK Souvenirs And Gifts
United Kingdom
About 1 year using the app
June 15, 2022

Buena aplicación para tener un servicio de atención al cliente en el mismo momento y en tiempo real.

Yum Store
Chile
About 1 year using the app
November 25, 2023

It is fun to have my messages just pop up where my eyes are all day. It's enjoyable to have my messages appear where I'm looking all day.

ShopAfaction
United States
About 1 year using the app
April 21, 2024

efficace et fonctionnelle

K'andy Lovers
France
8 months using the app