Reviews (6,147)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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good
Very responsive to our customers!
Excellent addition to the Shopify platform
Very easy to use and helps me respond to customer inquiries on the go.
excellent
Quick, easy to use, has given us a better insight into customer issues and questions and enabled us to be more responsive in and out of hours.
Un acceso perfecto, fluidez espectacular junto con una respuesta magnifica por lo que en general estamos muy contentos con el resultado
Love this app, can't wait to see if they add in more integrations like, "SMS conversations" from Klaviyo and Recharge!!
Great feature for customers to be able to chat easily and we can see exactly what product page they're on to assist them easily.
Hey, Queen B! Thanks so much for taking the time to leave a review; I'm so glad you're enjoying the app. Cheers! - Brie, Shopify Support
An incredibly helpful channel of communication with my customers that has made all the difference. Time and time again, Inbox has helped me to get to know my customers better.