Reviews (5,943)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

November 21, 2024

Works as expected

SWIRL
Canada
5 months using the app
Edited November 5, 2024

The AI function is perfect.
We hope there is more data report for it.
About the incoming conversions,the respond speed or something.
The available hours need a break or more customized.

Pimax Store
United States
3 months using the app
November 21, 2024

It is very user friendly

Low Price Deals
United States
2 days using the app
October 13, 2024

Please Add 'AI' feature

Souk
India
5 days using the app
August 10, 2024

Great app. Very easy to setup and since it is shopify's own app all relevant order and customer data is fetched along with the product feed.
Highly recommended.

Luxiface.com
Singapore
About 2 years using the app
October 23, 2024

Great new tool, that is perfectly integrated!

LediBelle
Switzerland
1 day using the app
August 12, 2024

It works great for us. On the online store as well as the mobile app. It really makes us more responsive to our clients and faster.

Livieboo
United States
Over 2 years using the app
October 15, 2024

Very cool, seamless integration to my site. Customers LOVE it. 10/10

Apex Restaurant Supply
United States
About 18 hours using the app
November 19, 2024

good

Paradisexdoll
China
9 months using the app
August 1, 2024

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. This is all we needed and it works great for our seasonal business.

The Alaska Frontier
United States
Over 2 years using the app