Reviews (6,151)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

October 24, 2023

all works well

Sensory Owl
United Kingdom
6 months using the app
July 17, 2024

love

Marlena
Lithuania
24 minutes using the app
November 15, 2022

Works well makes it easy to communicate with our customers. The integration seems to be very clean

Full Throttle Speed
United States
6 months using the app
October 25, 2023

Simple to use, and the iOS app works well too.

Esspero
United Kingdom
6 months using the app
September 6, 2023

I can't fault the Shopify inbox. It's user friendly. Packed with lots of data to be able to see customer analytics while emailing them. Shopify have made my life so much easier. I highly recommend.

Amaré-Me
United Kingdom
6 months using the app
Edited December 18, 2023

Couldn't run my business without it!

theglassflorist
United Kingdom
6 months using the app
October 13, 2022

I really enjoy this app. The customers and I can communicate quickly and very efficiently. Thank you for this app.

Ottawa Bonsai
Canada
6 months using the app
January 29, 2024

molto comodo e semplice

Atzori Sport Store
Italy
6 months using the app
October 30, 2023

Good and smooth for communication

RIGAS by HS
United States
6 months using the app
September 7, 2022

Funktioniert gut, man kann die Anfragen sofort bearbeiten, ohne am PC zu sein. Sehr praktisch, wenn man viel unterwegs ist.

GRAYSS FASHION LEASING
Germany
6 months using the app