Reviews (6,149)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

July 14, 2022

The ability to communicate with customers is invaluable. I did notice that you can now see what the customer is viewing. That helps a lot.

Lady Layne's
United States
6 months using the app
September 7, 2023

It gets the job done. It allows me to communicate easily with both new and existing clients. The settings are also adjustable on my cell phone I would recommend this app

BUTTERRISE
United States
6 months using the app
Edited June 25, 2022

A very useful app, easy to use, both on a computer and on a mobile phone - full control over all messages

Achieve Fitness Now
Israel
6 months using the app
November 14, 2022

Customer started a convo with questions on how, when, etc to use product. After a couple of exchanges, a sale resulted. Perfect!

BravePaws
United States
6 months using the app
June 15, 2022

Happy that I get to chat with my potential customers and current customers through this. It is effective to convert people. Most of all as this is a free service I will continue to use it.

Smart HULA
Australia
6 months using the app
September 9, 2022

Helps answer easy questions automatically and make quicker contact with customers when the auto system can't answer, PLUS make customer feel better and safer with your store

Jimmy Lee Leathers
United States
6 months using the app
January 9, 2024

Great

Morgans, Your Local Builders, DIY & Agricultural Merchants
United Kingdom
6 months using the app
March 4, 2024

Easy to chat with my customers

Skin Help Zone
Canada
6 months using the app
December 5, 2023

I have only had a few chats initiated since I installed this app, but it has worked well for me.

A Timeless Impression
United States
6 months using the app
January 29, 2024

Genial para conectar con los clientes de una forma facil y directa !1

nunuku
Spain
6 months using the app