Reviews (6,151)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

August 19, 2022

This is a game changer for our business, we have increased sale 10 fold being able to talk to customers . Thanks Jim

Linda's Quilt Shoppe
Canada
5 months using the app
October 24, 2023

Very easy to use. The notification settings work perfectly to keep your response times low. The automation settings are easy to use and fully customizable.

Slab City Comics US
United States
5 months using the app
November 6, 2023

Works well and allows for effective communication with our prospects.

Juvent Health
United States
5 months using the app
September 5, 2022

The inbox really helps communications with customers. I'd like to have the app send an email to my inbox once I get a message.

Operation Cookies
United States
5 months using the app
August 14, 2022

La aplicación es muy buena y la plataforma es excelente.El servicio al cliente es de primera. Lo recomiendo 100%

Nueva-Moda-Boutique-By-Giselly
United States
5 months using the app
October 24, 2023

AWESOME CHAT APP! I tried many and this is the BEST and its FREE!

LA Minerals
United States
5 months using the app
October 19, 2022

Buena aplicación para mantener comunicación con los clientes. Indispensable en el comercio electrónico para resolver preguntas y reclamos a tiempo,

HallmarkMexico
Mexico
5 months using the app
July 21, 2022

I think is good.very convenient to talk with the sellers,we will always use it,hope can be more good to our online shop.

ezpatio2u
China
5 months using the app
May 15, 2022

I use this app to help me with response to my customer Q&A and request. I would like it if it had additional auto response to chose from.

YNDIZ Bag
United States
5 months using the app
September 15, 2022

really helpful to offer this service to customers, makes small businesses look much more professional

WonderfulWorldArt
United Kingdom
5 months using the app