Reviews (5,556)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.

June 18, 2024

Great addition to Shopify. i have converted many customers using chat.

Sol Sunguard
United States
Over 1 year using the app
August 20, 2024

Just great!

Hesperus Press
United Kingdom
10 months using the app
July 6, 2024

It has been easy to use, and I found it works well in real time.

Soulfully Aligned
Australia
21 days using the app
June 20, 2024

for free its quite good and does everything we need, we don't need bells and whistles

Spelean (NZ) Ltd
New Zealand
6 months using the app
October 17, 2024

it is excellent for instant customer service.

MegaCity Performance
Canada
11 days using the app
June 14, 2024

Simple and easy to use. Very happy with the service.

Birdie Threads
United States
Over 2 years using the app
June 29, 2024

This has been very convenient.

Mystic Cornhole Company
United States
4 months using the app
June 14, 2024

I think this works great and it's free with Shopify subscription.

Poker Chip Lounge
United States
Over 1 year using the app
June 28, 2024

I don't think I am getting notified when mail arrives, otherwise I am fine with it

Off The Wall Posters
United States
Over 1 year using the app
Shopify replied July 2, 2024

Thank you for your review! If you're having issues receiving notifications we recommend reaching out to our live support team. They will be able to check your settings and troubleshoot the issue. You can also learn more about setting up the app here: https://shopify.link/WJna - Skye

October 17, 2024

Its good

Twinkklzz
India
Over 1 year using the app