Reviews (6,152)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

March 17, 2025

I've just had three emails come through, your app was great to use. Thanks

The Artful Horse
United States
Edited April 5, 2022

Dit is een heel functionele app en een echte toevoeging aan het Shopify platform. Reeds veel klanten geholpen met de Inbox.

WinesBIO
Belgium
5 months using the app
August 20, 2022

I use this app to help me get my messages, and to lessen the response time. Now I need to add it to my mobile phone

GODDESSBLINGS
United States
5 months using the app
November 10, 2023

Great and easy to use

Eurosubframes
United Kingdom
5 months using the app
January 1, 2024

I love it, makes my life much easier! Thank You

The Trendy Look
United States
5 months using the app
December 27, 2023

This platform is by far the best one we have used and are using. Recommend highly.

Elima-Draft
United States
5 months using the app
March 14, 2023

Muy practica para conversaciones con los clientes, tiene herramientas para hacerles llegar más fácil los productos a los clientes.

Distribuidora Alhóndiga
Mexico
5 months using the app
August 1, 2022

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Baño María
Chile
5 months using the app
October 10, 2022

Ótima forma de ter um contato ao vivo com meus clientes e retirar dúvidas no momento de uma possível compra.

Inncognize Company
Brazil
5 months using the app
February 29, 2024

Customers love to use this app and it is great for ensuring we miss nobodies emails.

Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.

Shapelust
United States
4 months using the app