Reviews (6,155)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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Bonne application,
I use this app on our store. It's useful and the response time helps us to serve our clients better.
its a proper messenger, you can contact with customers with no issues.. but if they the conversation for a while you lost them and they would received email for the rest you have to say
i love this app. this app help me to get more order. This functions of this app, which I did not get from others.
Makkelijk te beheren in de winkel. Klanten komen sneller in contact met winkel.
Shopify Inbox gives me flexibility in replying to my customers' queries. The quick reply and FAQS features are invaluable for my brand which operates worldwide. One thing they can improve maybe is how is the UX/UI, I mean how replies appear to customers in their emails. Stringing the whole conversation in every reply looks overwhelming.
Thank you for taking the time to leave a review. I can absolutely understand how not having a string of messages in the customer emails could improve a user's experience. I' ...
First of all, thank you for developing such a beautiful application. Being in warm communication with our customers pleases both us and our customers.
Great app. Really like the instant answers for repeat questions from customers ie 'what are your store hours'. LOVE the price.
Muito útil me ajuda a tirar as duvidas dos clientes na hora do checkout !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ...
It is used very well, which increases the chance of ordering and provides timely service to customers.