Reviews (6,163)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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We open up the first Thursday of the month to serve our community. The chat feature allows our customers to reach out to us regarding questions, their order or any other information. Our customers love it.
A great tool to stay engaged with clients!
So Intuitive and Amazing to help my customers whether at my desk or on the move.
This app is great for communicating with our customers!! I did find that it logs you out after a few days so be aware of that, otherwise this app is great!!!
Thank you so much for your awesome review! We're so glad to hear you love the app. I definitely understand it can be a bit tedious to re-log in, however this is in place for ...
The app is very easy to use and serves my purpose well. It is easy to reply back to customers and would recommend it.
Thanks so much for your valuable feedback, I am happy to hear it's working well for you! -Ivy, Shopify Support
Very good free app, I really don't know why I have to write a review with at least 100 characters. Done
It is good. I wish it has SMS & WhatsApp capabilities. It would have helped us integrate our WhatsApp & SMS interactions with our customers. Hope to see WhatsApp & SMS integration soon.
Hi there, Redhorns. Thanks so much for taking the time to leave a review for Shopify Inbox! We appreciate your feedback here on setting up WhatsApp and SMS integrations in ...
I like that I can see what the customer has in their cart when I chat with them, so I can personalize the conversation further.
Nice and good service, I make too much upsells with shopify inbox and cancelled order too :D
will be better if integrated with FB messenger
Thank you I like this a lot. It helps me have direct connection to my customers.