Reviews (6,166)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.

July 23, 2023

Good app, they should integrate the translation if someone change language of the store but overall is good

MyFreezyShop
Italy
4 months using the app
December 18, 2023

Easy way to manage store convos. I wish that it didnt log you out after a set point in time though. Other than that the app is great!

Makers Workshop
United States
4 months using the app
November 21, 2022

Inbox is simple and free to use. it works as it should. I like that if I am not online it still allows me to connect to potential customers via email.

Magic & Smiles
United States
4 months using the app
September 24, 2023

excelente

Potencia tus curvas
Chile
4 months using the app
June 10, 2022

Das Handling ist super, wenn man noch eigene Ordner machen könnte wäre es perfekt. Unsere Kunden schätzen den Service sehr! Auch dass man direkt Produkte in die Unterhaltung einfügen kann.

Urbany's
Switzerland
4 months using the app
January 4, 2024

ok another channel for customer to communicate directly with sales and or customer service

tony

Peninsula Imports Ducati
United States
4 months using the app
February 17, 2022

use this app all the time, makes my work easy to deal with quickly Every piece is assembled, and delivered to anyone with extraordinary care, and love

TheCreeWomanInCanada
Canada
4 months using the app
January 30, 2024

love the way it keeps up with customers,and if they needme for anything.

woeclothing.net
United States
4 months using the app
December 12, 2023

tres bien

rihamesquotes
France
4 months using the app
February 10, 2021

good and easy, simple to install and desktop version also available. It can be installed on any mobile device too

Wayanad Green Fresh
India
4 months using the app
Shopify replied February 24, 2021

Hi Wayanad Green Fresh, thank you for the 5 star review!

I'm so glad to hear that you found installation and using the app easy! We always recommend that users should ...