Reviews (4,687)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.

February 10, 2025

It's a great app to manage live chat on website

Case Closed
India
6 months using the app
March 28, 2025

Me encanta muy fácil de utilizar

Tienda Menta
Costa Rica
Over 1 year using the app
November 17, 2024

I like the app, but I wish there was a more convenient way to view inbox messages on the backend of Shopify, instead of having to click through to another page.

Idlewild
United States
About 3 years using the app
June 28, 2024

this is great for customers that have questions. Please be sure to stay kind and have patience with them and it can actually guarantee your sales. Nothing like them getting the best customer service from the person that started the business themselves. Your the only robot here and its an amazing way to provide customer service.

NOBODIES._.ANYTHING HAIR EXTENSIONS
United States
Over 1 year using the app
March 25, 2025

Fast and responsive. Dependable.

American Hard Bag
United States
5 months using the app
March 29, 2025

Amazing!

DME of America Inc
United States
3 months using the app
January 6, 2025

Excellent and very responsive. Quick to work and easy applications.

SensorySoft
Australia
6 months using the app
March 13, 2025

Fungerer veldig bra, og gjør det veldig enkelt å kommunisere med kundene.

Rendalsglød AS
Norway
About 1 year using the app
June 12, 2025

Fa quello che dice.

BeFashion.it
Italy
Almost 4 years using the app
March 10, 2025

I would recommend

Boutique Of Blessings
United States
About 2 years using the app