Reviews (5,945)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

November 4, 2024

This is the most annoying POC for a business

CavFab
United States
6 months using the app
November 12, 2024

good experience

TrendyCart
India
13 days using the app
October 13, 2024

its really helpfull app and easy .

LeuvenGallery
United States
5 months using the app
August 19, 2024

The one thing you REALLY need to add is the ability to put links in quick replies. We have to cut and paste the same links 20-30 times per day and it's frustrating.

Otherwise, it's great!

SHARKSKIN USA
United States
6 months using the app
October 25, 2024

So far so good, does as promised and can see the benifits.

Sabre Security Mart
South Africa
1 day using the app
November 28, 2024

Works.

First Mountain Design
United States
Over 1 year using the app
November 18, 2024

So far I am liking it.

Digging It Detectors
United States
26 days using the app
October 2, 2024

It is very helpful to increase the conversion rate for my Shopify store

ragillyspare
India
2 days using the app
October 10, 2024

its good

DIFFERENTREGARDCO
United States
Over 3 years using the app
August 11, 2024

Works well, and we don't have to worry about adding a 3rd party chat app.

Red Rabbit Coffee Co
New Zealand
Almost 3 years using the app