Reviews (6,180)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interaction through real-time communication, noting improvements in sales and satisfaction. Its user-friendly interface integrates smoothly with Shopify, offering features like automated responses and AI assistance. The app supports multi-device access, is free, and includes customizable responses and real-time notifications. It also syncs chat history with Shopify orders for personalized support and effective order management.
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This is a great addition to our B&M business website! Very valuable free addition to Shopify and it much appreciated!
This is the best app for chat. It integrates seamlessly with your store. There is no reason to use anything else.
I can't tell you how many sales I have saved with this app. It's mostly great, sometimes a little clunky. But at the end of the day, it's indispensable for us. We're all about the customer service, and folks are thrilled when they can get a quick autoreply, and then a real human to talk to. And the integration with the product catalog is fantastic.
we really enjoy this app, will it send us notifications re: customers that have not ordered in a while or when there is an abandoned checkout so we can follow up?
Hello ActivKare, thank you very much for your 5 star review and feedback! Are you using Shopify Ping on desktop yet? It is now available at shopifyping.com as an option for ...
It just works, and I don't have to pay anything extra for it. It has made customer interaction a thousand times more feasible, convenient, and effective.
A fantastic in-site messenger service. Fully customizable, and really easy to use and assign.
Recommended.
Excelente, me gusta mucho la manera en que puedo comunicarme más fácilmente con mis clientes, y que sea un intermediario para lograrlo por todos los medios.
La he instalado hoy, por el momento bien. Me parece muy práctico que puedas contestar mensajes tanto desde el ordenador como desde la app del móvil.
A really convenient application to connect with new and existing customers. You can also setup automatic responses in case you cannot answer right away, that's cool.
I love that the customer question came directly to my email and allowed me to respond to him in real time. We thrive on providing excellence and this allowed me to do just that! Love it!!!