Reviews (4,704)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.

March 13, 2025

Fungerer veldig bra, og gjør det veldig enkelt å kommunisere med kundene.

Rendalsglød AS
Norway
About 1 year using the app
October 26, 2024

Easy to use. Sometimes there is a delay of a few minutes before a chat message is delivered on my phone, but overall, it's a helpful app.

IHEARTBUGS, INC.
United States
Over 3 years using the app
July 28, 2024

Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!

Autotrailer
New Zealand
8 months using the app
November 4, 2024

AWESOME! It has made my life so much easier and definitely makes it easier for me to answer chat questions.

All Naturell Healing
United States
Almost 3 years using the app
March 10, 2025

I would recommend

Boutique Of Blessings
United States
About 2 years using the app
May 11, 2025

it creates automatic replies

Karen Johnson
United Kingdom
4 months using the app
March 9, 2025

Very user friendly

Likhaya Homeware
South Africa
11 days using the app
Edited January 19, 2025

Easy to use and understand. Saves time and makes you money!!

HoofSolutions
United States
Over 2 years using the app
February 14, 2025

Easy to use and a lot of features

Vapes Bar
United Kingdom
2 months using the app
January 28, 2025

please add more AI. should be able to answer flavors available, whats in stock, etc.

Bahamas Rum Cake Factory
United States
11 months using the app