Reviews (4,705)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.
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Easy to communicate with customers
Need the ability for the app to actually not message on the phone when the hours are set to off or unavailable.
Thanks for your review! We have shared your idea of snoozing notifications during unavailable hours with our product team.
In the mean time, you could try snoozing notifications on your device during certain hours. On iOS this is set under the "Focus" settings (i.e. you can silence only the Inbox app during specified hours). On Android this should be called "notification snoozing".
- Shopify Inbox Team
Es ist ganze einfach zu benutzen und man kann viel zeit sparen beim schreiben
Easy, reliable, trustable.
Great app for customer service. Beware of the barrage of spam you'll receive from marketing firms, but at least you can block senders.
Love it so far! Wish I could get everyone to submit customer support emails through this app!
Works well, especially for a free app.
really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails
It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.
It is making things very easy for my business.