Reviews (5,722)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time communication features, enhancing customer service efficiency and responsiveness. Its seamless integration with Shopify simplifies managing customer interactions and tracking orders. The user-friendly interface, quick replies, and automated responses save time and improve handling inquiries. Merchants also value the ability to offer products or discounts directly in chats, boosting sales, with added benefits from mobile access and customizable response options.

November 13, 2024

Customers like the decor, buildability, and durability of the product. They mention it includes charming gingerbread figures that are perfect for decorating the Christmas tree. They also appreciate the bright colors and cute design.

The Shop Stop
Pakistan
About 1 month using the app
October 18, 2024

It works well and allows your actual email address to be hidden.

Cameron's Shop
United States
About 2 months using the app
July 11, 2024

It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers.

Besides that, it is a good product.

aunasbodycare.com
Barbados
Almost 2 years using the app
July 28, 2024

Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!

Autotrailer
New Zealand
8 months using the app
August 18, 2024

Impressive and quick response, it boost my sales and helps a lot.

Wattcycle-US
Hong Kong SAR
12 months using the app
July 29, 2024

So far it has been a very good experience.....

Public Lumber
United States
About 4 years using the app
August 19, 2024

Very helpful and easy to use, only addition we would like would be to be able to attach documents

Pedibal Bikes
United Kingdom
10 months using the app
September 30, 2024

gives you feel of professionalism while operating your store.

JAGIARA
United Kingdom
15 days using the app
September 12, 2024

Very good when used correctly.

Nuova
United Kingdom
6 months using the app
September 1, 2024

It's okay. Could be better

Jasmine and Jade Interiors
United Kingdom
About 2 years using the app