Reviews (6,027)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.
I love this app it has been a big help with communicating and a reassurance factor with my customers. gives a more personal shopping experience.
Shopify Inbox is incredibly effective! It makes managing customer inquiries seamless, boosting response time and satisfaction. The integration is smooth, and it keeps all conversations in one place. Highly recommend!
Great - I like the new AI feature. Hopefully it will learn more over time and responses become quicker and simpler
Would be more recommendable if we get customer contact name along with mail address with every inbox message.
so far so good. like being able to interact with customers.
I like the app, but I wish there was a more convenient way to view inbox messages on the backend of Shopify, instead of having to click through to another page.
so easy to speak to customers, it has helped increase our sales.
Very useful and helpful. You can guide your customers from anywhere from your phone so it will give you access 24/7 to your business and customer service.
At least this app works for what it's supposed to. My experience with add on apps to Shopify has been pretty dismal. This app works and puts important messages right in your store where they need to be.