Reviews (5,584)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing sales and improving customer service. Key features include "Quick Replies" for faster response times, seamless Shopify integration, and access to customer details like cart items and order history for personalized service. The app also offers automated responses and mobile functionality, allowing for effective management of interactions on-the-go. Merchants appreciate the reliable, user-friendly interface with real-time notifications that ensure timely responses, and the supportive Shopify team that helps maximize app usage.

June 23, 2024

messages are easily submitted and received.

THE SKINTIMACY BAR
United States
About 1 year using the app
June 5, 2024

great way to communicate with new clients and to gain new clients

BUZZ WOOD CREATIONS(PTY)LTD
South Africa
6 months using the app
July 10, 2024

muito prestativo

DUEROS Brasil
Brazil
Over 1 year using the app
July 16, 2024

Nice Feature and Very Helpful

Credible Tees
India
13 days using the app
July 29, 2024

I would like to recommend that all the buyers automatically reflect on inbox

The Hundred Percent
Philippines
18 days using the app
July 7, 2024

Super Tool!

JYN Music
Germany
4 months using the app
May 18, 2024

This app is great and our customers find it very useful too! I was initially a little unsure about it asking for their email addresses at the start of the chat, but it has allowed positive follow up when we've missed a question and also further information later on, when it's required, and that can only be good :)

The Acorn Gallery
United Kingdom
Almost 4 years using the app
Edited June 18, 2024

Its okay app, but not the best in the market. I am using it because its free.

Canada Greenhouse Kits
Canada
Over 1 year using the app
September 18, 2024

So far it works great! Thanks!

UpCup Koffee
United States
About 13 hours using the app
October 14, 2024

Customers use it and love it. Makes this one man operation nearly available all the time, gives my customers an easy way to communicate with us!

Undit Ohaeren
France
5 minutes using the app