Reviews (4,726)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated and AI-generated replies, which save time and improve query handling. The integration with Shopify allows for managing customer interactions directly from the admin dashboard, and its intuitive interface facilitates effective communication. The app also helps increase sales conversions and offers a mobile version for managing chats on-the-go, all at no extra cost.
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It is wonderful and helps promote sales!
Fungerer veldig bra, og gjør det veldig enkelt å kommunisere med kundene.
I would recommend
Very user friendly
A volte non mi da le notifiche ma in sostanza è una buona chat
Quando mandano le foto sarebbe utile poterle vedere una dietro l'altra anzichè uscire e selezionarle una ad una
The Inbox app is an easy way to connect with customers and streamline communication. Its user-friendly interface makes managing customer interactions effortless. Highly recommended for businesses looking to improve customer service and engagement.
I'm having a problem with the emails from Shopify inbox going to my customer junk folder. I have contacted support but they say it's my authentication and/or email settings. But this is the only place where I have an issue. My email is authenticated and shows up appropriately everywhere else.
werkt prettig, standaard antwoorden maken en dus vlot gespreksdelen te maken. Herkenbaar geluidje als er een bericht binnenkomt op PC en Mobiel. Superhandig.
really helpful for answering customer questions, and live chatting with customers as needed, as well as follow up emails
Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.