Reviews (4,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer service with features like automated and AI-generated replies, which save time and improve query handling. The integration with Shopify allows for managing customer interactions directly from the admin dashboard, and its intuitive interface facilitates effective communication. The app also helps increase sales conversions and offers a mobile version for managing chats on-the-go, all at no extra cost.
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Easy to use. Notifies when customers have communicated and are waiting for a response.
très pratique pour gérer ses clients et prospects. Directement intégrée à Shopify.
Amazing Service, easy way to reach local customers
I am very gradefull with this service
I love the generated AI text, it makes life so much easier, specially when receiving "offers" for website checkup for potential issues. That AI knows how to reply back in a flick denying those offers. I absolutely love it!!!
You need to allow people to send documents in chat. I needed to send a documents and had no option of doing that. Thank you.
Hi there, thank you for your review! We appreciate your feedback and I can see why this would be helpful. I'll be sure to pass your suggestion onto our Inbox team. -Victor, Shopify Support
Very useful app for CRM
Absolutely brilliant, easy to use and a great way to instantly connect with customers.
Really good, works great, on desktop, on mobile. I'm always in touch with existing and prospective customers.
It's good.