Reviews (5,951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.
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Me gusta mucho
helps streamline and so much nicer to not manage CS in email and keep within a space where all employees have easy visibility
Good
Wish it could be Text not e-mail....
It will look a lot cleaner if there's a hyperlink rather than sending the whole link
Thank you for your feedback! I have shared this idea with our product team.
- Shopify Inbox Team
Semplice intuitiva, essenziale, funzionale e GRATUITA, brava Shopify
Easy to use.
I like the mobile app, I would give it 5 stars except the notifications take too long to clear, making me return over and over again to see the same message.
Shopify Inbox has completely transformed how I manage customer interactions for my online store. The seamless integration with Shopify's platform makes it incredibly convenient to respond to inquiries, track orders, and engage with customers all from one place.
The interface is intuitive and user-friendly, allowing me to stay organized and promptly reply to messages. I especially appreciate the ability to customize responses and automate common inquiries, saving me valuable time while ensuring customers receive timely and personalized support.
The real-time notifications keep me informed of new messages, ensuring I never miss an opportunity to assist a customer. This has undoubtedly improved customer satisfaction and loyalty, as my response times have significantly decreased.
Overall, Shopify Inbox is an indispensable tool for any e-commerce business looking to streamline customer communication. I highly recommend it and have no hesitation in giving it a well-deserved 5-star rating!
Feel free to adjust the review to better fit your personal experience and satisfaction with Shopify Inbox!
Suprisingly I like this a lot.