Reviews (6,032)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to quickly respond to customer inquiries, enhancing customer service and satisfaction. Its clean, intuitive interface and features like automated responses and AI assistance boost efficiency in managing communications. Integration with Shopify and real-time notifications help personalize support, improving conversion rates and customer loyalty. The mobile version adds convenience for on-the-go responses.
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nice
It's accurate, quick and easy.
L'abbiamo installata da qualche tempo ma solamente ora i clienti iniziano ad usarla. È di semplice utilizzo, funzionale e decisamente utile. Assolutamente da consigliare.
Very great
We use it because it comes with Shopify plus. It's very basic by comparison to LiveChat. It works fine as a starter conversation with customers, however does not provide near the information for the client as LiveChat did.
Thanks for taking the time to share your feedback. We would love to hear more about the features that are missing and additional information we can work on providing in the app. Please feel free to reach out to us at inbox@shopify.com.
- Shopify Inbox Team
Great addition! Useful to talk to customers at the moment-of-truth.
It's customizable.
Bin sehr angetan von der App. Wird von Anfang an von vielen KundInnen genutzt und hat sich positiv auf die Verkäufe ausgewirkt.
It does what we need it to do. It could be slightly better with added AI functionalities, but it is free, so there are no complaints.
me da la opción de estar en contacto con mis clientes desde cualquier parte.
It's like having a chat facility linked to your shop. I receive the messages both on my phone app and my email which means customers can receive pretty much an immediate response. I think it is great little feature.