Reviews (5,950)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.

July 22, 2024

The Inbox app is an easy way to connect with customers and streamline communication. Its user-friendly interface makes managing customer interactions effortless. Highly recommended for businesses looking to improve customer service and engagement.

Allelit
Canada
4 months using the app
August 18, 2024

very detailed & quick and easy results and use of app

Heir Enterprises
United States
About 2 months using the app
July 2, 2024

The app allows for increased sales of products by putting the customer at ease about the purchase.

GOLF CAR RANCH
United States
Over 3 years using the app
June 28, 2024

Its great, if shopify makes it you know its good. Plus it's free. I would love now for them to integrate AI with the chat, that can aid customers based on product questions and stuff

Personal Health Shop
United States
Almost 2 years using the app
July 27, 2024

It’s was super straight forward to set up and INBOX provide a great deal of incentives to do well and continue the selling journey. :)

QuennelCorbeil
Hungary
About 2 months using the app
August 18, 2024

Impressive and quick response, it boost my sales and helps a lot.

Wattcycle-US
Hong Kong SAR
12 months using the app
August 2, 2024

its very interesting will keep using it

Fabfeet
Nigeria
About 2 years using the app
November 11, 2024

utile e facile, mi mette a contatto coi clienti

Barbara D'Alessandro
Italy
9 months using the app
August 6, 2024

Extremely helpful for responding to customers.

KT Aboriginal Fine Art
Australia
Almost 3 years using the app
November 18, 2024

o aprimoramento sempre se deve em acelerar o contato apos o cliente fizer alguma solicitação. Tem que ser automatico, o mais rapido possivel !

Casa Duth
Brazil
11 days using the app