Reviews (5,951)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer communication and increasing responsiveness, which boosts satisfaction and loyalty. It integrates seamlessly with Shopify, syncing chat histories with orders and features like automated responses and AI-generated texts save time and improve efficiency. The ability to send product recommendations and discounts through chat boosts sales. The clean, intuitive interface and mobile app are noted for their convenience in managing customer interactions.
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Love this app!!!!
It is not a shopify inbox issue per se but too many persons message me offering services instead of actual potential customers.
Besides that, it is a good product.
It makes it easier for me to reply to emails concerning my store as quickly as possible.
it works. it doesn't cost anything. I'm sure others have more features but that's not what I need....I just want people to be able to message and ask a question, maybe get a FAQ or two
love it, it is great
muy buena solo que a veces se cierra la sesion y no me doy cuenta y no veo los mensajes, pero funciona muy bien, es buena alternativa para comunicarte con el cliente
This app is very helpful on keeping us connected with our customers. It really fast and accurate. I will recommend using this app 1000%
Fast delivery of message and great alerts
It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient
Robin~
Midnight Magic Lingerie
We are still working on our website so when people do take the time to send us a quick email, it helps reach a wider customer base. Saying that, I wish setting up the website with shopify personnel was easier - we had a shopify chat person tell us to delete ourselves from our website and she could not fix it. Luckily I had assigned another person to our website and she was able to go in, change the cc for an upcoming bill and add me back in my website. It was very stressful and we still can't seem to finish the website - it's 95% done.