Reviews (6,277)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its seamless Shopify integration, enhancing customer interaction management directly from the admin dashboard. Its intuitive interface, automated responses, AI assistance, and synced chat history are key features that improve response efficiency and personalize support. Merchants also note better communication, increased conversion rates, and a more personal shopping experience, all without additional costs.
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Perfect
It is a nice customer service app to add to be able to converse with our customers and to be alerted to when they ask questions and need answers. It can be done at all hours and we personally find that convenient
Robin~
Midnight Magic Lingerie
The Inbox is a great addition to my store, its one of the better things on Shopify.
Best
good
I can't get the Chat bubble to disappear from my website home page. It hides the language preference icon and makes navigation difficult. I've asked for help several times and have been waiting for an answer for a week, but nothing happens. I'm really disappointed. This application is neither user-friendly nor logical.
Thanks for taking the time to share your feedback. This sounds like a bug that we would like to look into and help you fix for your shop.
Please reach out to us at inbox@ ...
The experience is good, although sometimes I will miss some information because the page does not refresh
muy bien
Love this- Helps me keep track of everything!
Very good for quick replies to customers. It does have small issues with offline / online status changes but thats minor.