Reviews (6,090)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

November 28, 2024

Works.

First Mountain Design
United States
Over 1 year using the app
December 23, 2024

stays on top of messages.

Julian Jay
United Kingdom
3 months using the app
November 13, 2024

recommend it because its free and easy to use ...

Native Glow
South Africa
10 days using the app
Edited December 28, 2024

Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.

ZapWizard Design
United States
3 months using the app
November 24, 2024

Wirklich gute App! Allerdings wäre es super, wenn man weitere Anpassungen vornehmen könnte. Bzw. den "Text Area" von 44px auf 120px höhe erweitern könnte. Wenn man eine Hintergrundfarbe setzt, geht die Text Area ganz schön unter. Also ist nicht sehr accessible.

Getriebeshop24
Germany
12 days using the app
October 18, 2024

It works well and allows your actual email address to be hidden.

Cameron's Shop
United States
About 2 months using the app
January 9, 2025

So far satisfied

NexGen Bargains
United Kingdom
About 1 month using the app
September 26, 2024

does a decent job crafting answers

Goodwear USA
United States
Over 2 years using the app
September 19, 2024

Have looked at other chat apps and they all wanted a monthly fee for something that is super basic. Good

RichardTracys
Romania
About 2 months using the app
September 30, 2024

gives you feel of professionalism while operating your store.

JAGIARA
United Kingdom
4 months using the app