Reviews (6,090)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its real-time communication, enhancing customer satisfaction and loyalty. They appreciate its user-friendly interface, seamless Shopify integration, and automated responses that save time. The mobile accessibility and customization options are praised for enabling effective on-the-go communication and personalized support. Merchants also note a positive impact on sales and conversion rates through direct promotions via chat. The app is free, making it accessible for all business sizes.

January 2, 2025

Simple to use, helps give customers that personal touch they seem to like.

X Studios
United States
8 months using the app
February 15, 2025

This app keeps me posted with immediate questions and responses. My customers love it.

Tauntus Inc. Greek Store
United States
About 3 years using the app
October 30, 2024

I love this app. The ability to respond to customers quickly makes a significant difference. It is very user-friendly, and I highly recommend it to anyone looking to provide a better service to their clients.

Cleansmart
New Zealand
Over 3 years using the app
December 9, 2024

Very useful and helpful. You can guide your customers from anywhere from your phone so it will give you access 24/7 to your business and customer service.

Anastasia Distribution Ltd
United Kingdom
4 months using the app
January 6, 2025

is good , but most of the messeges come from people trying to sell sou services about helping you with your wbesite.

OC BLOSSOM TRANSFERS
United States
2 months using the app
January 11, 2025

I respond to customers' suggestions, comments and questions in a timely manner. It helps to better understand your target audience.

Postal Ukraine
Ukraine
Over 1 year using the app
January 23, 2025

I like this app, very helpful to respond to your inbox message.

MLNshops
United States
Over 2 years using the app
November 26, 2024

so easy to speak to customers, it has helped increase our sales.

Tidal Surf
Australia
Almost 4 years using the app
January 15, 2025

Does all I need to do .

KyRas Practice
Australia
About 3 years using the app
November 28, 2024

It gets the job done. It sends quick notifications via email and or app. Does what it is supposed to do.

Housville Services LLC
United States
About 1 year using the app