Reviews (6,278)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its seamless Shopify integration, enhancing customer interaction management directly from the admin dashboard. Its intuitive interface, automated responses, AI assistance, and synced chat history are key features that improve response efficiency and personalize support. Merchants also note better communication, increased conversion rates, and a more personal shopping experience, all without additional costs.
Refine
-
By rating
Fácil de usar. Muy práctica.
Très Bien!
Very quick and easy way to communicate with our customers
I like this app overall, but the fact that you can't stop it from filling your email inbox with every chat message is annoying. My employee handles the chat inbox so I don't need to be notified of every message via my email. Very annoying.
Hi, there! Thank you for taking the time to review Shopify Inbox! We understand how important it is to streamline notifications, especially when you have a dedicated team ...
What an app! There are issues sometimes like messages being delayed on the mobile version but if you are in the office then it's flawless. Great job shopify
i like it
We like Shopify Inbox except for the exception that (as far as we know) it can't be shut off when we are not available to answer. This is frustrating for our customers.
Supert
Works very well! Helps us communicate quickly and effectively with our customers.
very nice and amazing!! helpful