Reviews (6,122)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer service with features like automated responses, quick replies, and AI-generated text. Its clean, intuitive interface and seamless Shopify integration facilitate efficient communication and improved conversion rates. The ability to sync chat history with orders allows for personalized support, while multi-device functionality ensures no inquiries are missed. Merchants also appreciate the straightforward setup process.

October 2, 2024

It is very helpful to increase the conversion rate for my Shopify store

ragillyspare
India
2 days using the app
April 10, 2024

It works great for us, Easy to attach pictures, link stock, set up automated answers and quick replies. I've looked at more comprehensive inbox's but this one fulfills our needs perfectly.

Barefoot Junkie
United Kingdom
Over 4 years using the app
September 15, 2024

Easy to use and straight forward

My Store
United Kingdom
3 months using the app
October 23, 2024

Great!

Calle
United States
12 months using the app
December 10, 2024

smart och enkel att använda. proffsigt!

Skön Hälsa
Sweden
About 2 months using the app
August 20, 2024

it is very useful but if they give the edit option that will be very useful

Martin Pacemaker
India
4 months using the app
July 17, 2024

It is a good tool to stay in contact with customers in a faster and more dynamic way then through emails.

Fabrica de Baterii
Romania
Almost 2 years using the app
July 2, 2024

The app allows for increased sales of products by putting the customer at ease about the purchase.

GOLF CAR RANCH
United States
Over 3 years using the app
June 17, 2024

Makes contact with my customers a breeze.

Only updated needed is I shouldn't have to click out of a message and click back into it to mark as unread if I have the log active on my screen and the customer messages.

Coal Iron Works
United States
Over 1 year using the app
July 23, 2024

This app works well for us. It was easy to set up and works seamlessly with the website. Can be used with various devices so it's easy to chat with customers.

Ideal Garden Lights
United States
Almost 3 years using the app