Reviews (6,035)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.
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love the chat box. gives you chance to talk with the customer, whilst seeing what has already been said
Shopify Inbox is a game-changer! It’s super easy to use, with all the features you need to simplify customer interactions. The fact that it integrates directly with Shopify makes life so much easier—it’s straight-up conversations without the hassle of overcomplicated CRMs or extra bells and whistles. Highly recommend it for anyone looking to boost their customer service!
very easy and convenient to use! I am not a computer genius, I am a self taught Gen Xer. You can answer messages on your shop dashboard or link your store to the shopify inbox app and answer on your phone anytime anywhere.
very detailed & quick and easy results and use of app
It's okay. Could be better
Extremely helpful for responding to customers.
I’m getting people who want to sell me assistance but no customers. Just turned on all my sales channels. Maybe customers will soon follow.
It's easy to use, and easy to communicate with customers. It's also easy to see from Shopify's back office when there are messages waiting.
parfait
I've had zero issues so far!! Shopify Inbox integrates smoothly with my Beyond theme and makes it so much easier to communicate with customers.