Reviews (4,693)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer service with quick, efficient responses and a user-friendly interface. It integrates smoothly with Shopify, supports automated and AI-generated replies, and centralizes communications, boosting organization and conversion rates. Its free cost, effective mobile performance, and features like displaying customer cart details and location during chats are also highlighted, making it ideal for improving customer interactions within the Shopify ecosystem.
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It has proved very handy and has both generated and saved orders!
Easy to use and user-friendly
the automated replies were perfect.
Muy buena, me permite tener una cercania con el cliente y genera mas confianza al momento de la recompra o primera compra
there is no way to export the chat messages out of inbox app
Bin sehr angetan von der App. Wird von Anfang an von vielen KundInnen genutzt und hat sich positiv auf die Verkäufe ausgewirkt.
The widget on the website crashes often and users are not able to use the widget.
The inbox software for Shopify online stores is certainly advancing in the right direction.
easy to use
Really easy to use. Would be ideal if it had a chatbot feature.