Reviews (6,035)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.

July 30, 2024

Fast delivery of message and great alerts

Walk Different™
United States
Over 2 years using the app
July 19, 2024

I'm very pleased with the Shopify Inbox Chat, I've tried others and not liked how they work. The integration with the website & customer info is seamless. I've seen it improve customer communication and help complete sales.

Body Brazil
United States
About 1 month using the app
October 14, 2024

Comoda, pratica, facile da installare

Lulu Home
Italy
Over 1 year using the app
September 3, 2024

I use this app to communicate with my customers and its a great tool to have, especially when you're always on the go.

Sassy Novelties
United States
About 6 hours using the app
August 18, 2024

Impressive and quick response, it boost my sales and helps a lot.

Wattcycle-US
Hong Kong SAR
12 months using the app
February 22, 2024

Incredibly easy to use! Super user friendly interfacing that has allowed not only us as the seller, a better experience, but our customers as well. Makes transactions a breeze!

Bargain Boater
United States
Over 1 year using the app
December 25, 2024

ok

MYTOTEL
China
5 months using the app
June 6, 2024

I love this app it helps me connect with my customer and help them find what they are needing for the quilting projects.

Mad Moody Quilting Fabrics
Canada
About 4 years using the app
July 17, 2024

Amazing store and friendly service, I did not trust before but went ahead anyway and placed my order, to my surprise, it was delivered just as I have ordered it. Consider me a regular shopper from your store.

SCP
South Africa
3 months using the app
June 21, 2024

I like it because customers can message me quickly and don't have to wait for a reply.

JT2 Beef
United States
Almost 2 years using the app