Reviews (6,280)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Shopify integration, enhancing customer interaction management directly from the admin dashboard. Its intuitive interface, automated responses, and AI-generated text significantly save time and improve response efficiency. Features like synced chat history with orders aid in personalized support, boosting customer communication and satisfaction. Additionally, its free access benefits businesses of all sizes, with real-time notifications ...

November 19, 2024

works amazing

James Leather
United States
Over 1 year using the app
September 23, 2024

This makes communicating with potential and current customers a breeze!

Last Elf on the Left
United States
3 months using the app
June 5, 2024

great way to communicate with new clients and to gain new clients

BUZZ WOOD CREATIONS(PTY)LTD
South Africa
6 months using the app
August 17, 2024

also we want to the option of taking mobile Number from customer instead of email.

COSDERMA
India
28 days using the app
November 12, 2024

Very effective and responsive. AI feature is very helpful.

Haya By Rabi
Pakistan
3 months using the app
May 28, 2024

Love this APP! Makes is so EASY to stay in constant contact with subscribers and new customers asking questions! Always notifies me immediately, whether onsite, on the computer, on the mobile!!

Love, LOVE IT!

Retail Galore Store
United States
3 months using the app
June 9, 2024

Happy with the simplicity and good functioning of this app

Moon Dance Charms
Netherlands
Over 1 year using the app
Edited December 28, 2024

Works well, other than the iOS app constantly has a "1" notification even if there are no new messages.

ZapWizard Design
United States
3 months using the app
October 25, 2024

Great for customers to communicate with us

Gaysha Paint & Pattern
Australia
About 3 years using the app
May 8, 2024

This makes it very easy to interact with the customers, and getting the email notifications to our phones makes it more convenient.

Forsters Finery
Canada
3 months using the app