Reviews (4,716)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer interactions directly from the Shopify admin, noting its user-friendly interface and seamless integration. Its AI-driven features, like automated responses and text suggestions, save time and boost communication efficiency. The app is free, includes advanced chat features, and supports mobile accessibility with real-time notifications, which helps increase sales and conversion rates by managing customer interactions effectively.

January 21, 2025

It does a great job, the only thing I am missing is some kind of archive for older communication.

Creating Home
Netherlands
November 9, 2024

Thank you for this easy app to use for reaching out the clients

Hina's Beauty Work Ltd
New Zealand
6 months using the app
November 12, 2024

It's like having my assistance working for me.

Lenore & Guy
United States
About 2 years using the app
December 28, 2024

easy to use

WDLT117
Canada
Over 2 years using the app
September 26, 2024

It works good to contact with customers

Technocontrollers
United Kingdom
Over 1 year using the app
April 8, 2025

facile à parametrer et facile à utiliser

KYYO
United Kingdom
1 day using the app
September 24, 2024

Great addition! Useful to talk to customers at the moment-of-truth.
It's customizable.

ParagonKilns.com
United States
26 days using the app
July 3, 2025

AI auto responses are getting better and are helpful.

Teeki Boutique
United States
January 15, 2025

User-friendly

Tyrannostorus
United States
8 days using the app
August 17, 2024

Great way to connect with other people, its also fast and easy!

Follow HIM Apparel
United States
6 months using the app