Reviews (6,036)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer communication and boosting sales through real-time chats and automated responses. They value its seamless integration with Shopify, ease of managing interactions, and features like sending product details and discounts directly in chats. The clean, intuitive interface and reliable handling of customer inquiries, coupled with effective support from the app team, are also highlighted.
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Would be good if replies were automatically saved as "Drafts" so that I can go back to them. Exit page to check something and the email disappears!
The app is good but we need a way to download our entire Interactions/Conversations (i.e. Chat Threads) with each customer.
I just had a difficult customer. I need to present and defend my case to third parties (Bank).
As things are right now with Shopify Inbox, the only way to do it is by screenshooting everything screen by screen. This is impossible, inconvenient, unmanageable if the chat thread is long.
Please do something about it !
Inbox has grown over the years, and now is a fully functioning way of communicating with customers. Plus it has a location function in the customer profile section, so you can tell if you're dealing with scammers.
Works really well. Great App for securing sales with better and more efficient communication with potential customers. Your life in cars
love it, it is great
Customers love to use this app and it is great for ensuring we miss nobodies emails.
Chargebacks have gone down since using this app due to customers being able to easily contact us without having to deal with emailing as well.
great
Quick and easy to use. Gives customers instant information.
nOTIFICATIONS COME THROUGH WHEN THERE IS A MESSAGE FROM A CUSTOMER ON YOUR SITE. YOU CAN IMMEDIATELY REPLY TO THE CHAT.
Finde die Anwendung gut.